Description
Book SynopsisHow to Conquer the Effective Frontier and Drive Improved Value in Global Operations Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance.
Table of ContentsForeword xi
Preface xv
Acknowledgments xvii
Chapter 1: Starting the Journey 1
Meet Joe 4
Setting Metrics Targets 5
The Journey 6
Agility 37
Evolution 40
Conclusion 42
Notes 43
Chapter 2: Managing Metrics on the Effective Frontier 45
The Connection of Metrics to the Business Strategy 46
Managing Metrics as a Complex System 49
Using the Metrics Maturity Model to Drive Change 52
Aligning on Asset Strategies 81
Managing Change 85
Conclusion 87
Notes 88
Chapter 3: Using Value Network Strategies to Move to the Next Level on the Frontier 89
Managing What You Can’t Control 90
Building the Guiding Coalition 132
Educating the Organization to Take the First Step 133
Conclusion 139
Notes 139
Chapter 4: A Strategy Session on Managing Value Networks 141
Addressing Organizational Tensions 142
The Strategy Day 154
The Journey: Becoming Market-Driven 169
Risk Management: A Catalyst for Driving Balance and Resiliency? 171
Can Corporate Social Responsibility Be an Impetus to Drive Alignment and Build Market-Driven Value Networks? 176
Sales and Operations Planning to Drive Balance and Resiliency 180
Moving to the Next Level of the Effective Frontier 186
Conclusion 188
Notes 188
Chapter 5: What Drives Value in the Value Network?: Industry Progress in Consumer Value Chains 189
The Questions 190
Leveling the Playing Field 193
The Supply Chain Index 195
The Consumer Value Chain Journey 196
Wrapping Up the Strategy Workshop 235
Conclusion 237
Notes 237
Chapter 6: What Drives Value in the Value Network?: Industry Progress in the Health-Care Value Chain 239
What Is Value? 242
Who Is the Customer? 248
Where Are We Headed? 250
The Health-Care Value Chain 253
Hospitals 259
Pharmaceutical Industry 267
Medical Device Manufacturers 278
Conclusion 283
Notes 284
Chapter 7: What Drives Value in the Value Network?: Industry Progress in the Industrial Value Chain 285
Understanding the Industrial Value Network 296
High-Tech and Electronics 300
Semiconductor Industry 310
Conclusion 320
Notes 321
Chapter 8: What Drives Value in the Value Network?: Industry Progress in the Automotive Value Chain 323
Automotive Progress on the Index 325
Review of the Automotive Industry 329
Moving Forward with Project Orbit 346
Notes 350
Chapter 9: The Smoke Clears 351
Reflections 353
Joe’s Story 354
Reflections 363
Appendix: The Methodology 365
About the Author 371
Index 373
