Description
Book SynopsisThere’s a new buzz phrase in the air: Supplier Relationship Management (SRM). Corporate executives know it’s necessary, but there’s only one problem. Nobody yet knows how to do it. Or they think it’s all about bashing your vendors over the head until they reduce the price another 4%. Supplier Relationship Management: How to Maximize Vendor Value and Opportunity changes all that.
Containing the best and most innovative advice from the operations and procurement experts at consultant AT Kearney, this book shows that SRM is at root a strategic discussion requiring cross-functional interaction and internal alignment at the highest levels. It requires an honest appraisal of the value that suppliers now bring to your firm, as well as their potential value. It then requires a frank and constructive business-to-business dialogue about how to improve the relationship. When this happens, a company reaps myriad benefits, ranging from new opportunity
Table of Contents
- Procurement Success vs. SRM Failure
- Supplier Relationship Management
- To SRM and Beyond!
- Introducing Supplier Interaction Models
- The "Ordinaries"
- "Problem Children"
- The "Critical Cluster"
- Putting Supplier Interaction Models to Work
- The Role of IT in TrueSRM
- The "Difference" You Get from TrueSRM
