Description
Book SynopsisDavid Shaked is a certified Lean Six Sigma Master Black Belt with many years of experience on-the-ground implementing and teaching these approaches with different organisations and functions.He is also an AI practitioner and trainer, certified by NTL, the leading organisation in the US for teaching OD practice. David founded Almond Insight, a change management consultancy which helps organizations solve business challenges in sales, marketing, finance, customer services, distribution and human resources.
Trade Review"This book is the first on integrating Lean Six Sigma and Appreciative Inquiry. David does a masterful job blending the principles and processes of Appreciative Inquiry with the rigour of Lean Six Sigma to influence innovation and sustainable results in organizations. The book represents an insightful contribution to both disciplines." * Jacqueline M Stavros, Professor and Director of DBA Program, Lawrence Technological University *
Table of Contents
- Chapter - 00: Introduction;
- Section - ONE: Define;
- Chapter - 01: Approaches to organizational change and process improvement;
- Chapter - 02: Strength-based approaches to change;
- Section - TWO: Discover;
- Chapter - 03: The birth of Strength-based Lean Six Sigma;
- Chapter - 04: The potential contribution of the Strength-based approaches to Lean Six Sigma;
- Chapter - 05: The principles behind the strength-based approach to Lean Six Sigma;
- Chapter - 06: Exploring the ‘positive core’;
- Section - THREE: Dream;
- Chapter - 07: What is Strength-based Lean Six Sigma?;
- Chapter - 08: The vision for a Strength-based Lean Six Sigma practice;
- Chapter - 09: Strength-based metrics and performance review;
- Chapter - 10: Approaches to Strength-based Lean Six Sigma;
- Section - FOUR: Design;
- Chapter - 11: The Strength-based Lean Six Sigma Tools;
- Chapter - 12: The Strength-based Lean Six Sigma process – classic frameworks with a fresh twist;
- Chapter - 13: A proposed design for a strength-based Kaizen event;
- Chapter - 14: Moving beyond frameworks and tools;
- Section - FIVE: Deliver/Destiny;
- Chapter - 15: Introducing Appreciative Inquiry to organizations practising Lean Six Sigma;
- Chapter - 16: Defining the topic of inquiry;
- Chapter - 17: Strength-based Lean Six Sigma case stories;
- Chapter - 18: Destiny – opening the door to the future of Strength-based Lean Six Sigma
