Description
Book SynopsisInterviewing is one of the most effective ways to identify and attract employees who will be successful enough to stay. But few managers are adept at the skill. This book helps eliminate expensive errors of judgment by presenting readers with a set of behaviorally based interviewing strategies. Written by the faculty of the prestigious University of Michigan Executive Education Center--and based on one of their most popular courses--its seven-step Strategic Interviewing Approach helps interviewers define the competencies candidates need to possess and make hiring decisions based on accurate predictions of the candidates'' performance.
Table of ContentsSeries Foreword xi
Preface xiii
1 The Case for a Strategic Interviewing Approach 1
2 Developing Realistic Goals and Managing the Interview Process 21
3 Defining Performance Expectations 45
4 Developing Job-Related Questions and Answers 69
5 Conducting an Effective Interview 99
6 Making the Hiring Decision 123
7 Getting Strategic Interviewing to Work for You 145
Appendix A Comments on Assessment 4.1 161
Appendix B Sample Job Barriers, Requirements, Questions, and Answers for a Sales Position 165
Notes 169
The Authors 175
Index 177
