Description
Book SynopsisThis text provides the reader with a general and widely-applicable problem solving strategy for use in quality improvement. It covers a variety of statistical and "non-statistical" problem-solving tools, and discusses techniques that are useful when problems are solved by groups or teams of people.
Table of ContentsIntroduction
Detecting and Prioritizing Problems
Problem-Solving Strategies
Group-Based Problem Solving
The Reward Structure: The Human Side of Problem Solving
Measurements and Their Importance for Quality
Analysis of Information: Graphical Displays and Numerical Summaries
Modeling Variability: An Introduction to Probability Distributions
Sample Surveys
Statistical Inference Under Simple Random Sampling
Acceptance Sampling Plans
Statistical Process Control: Control Charts
Process Capability and PRE-Control
Principles of Effective Experimental Design
Analysis of Data from Effective Experimental Designs and an Introduction to Factorial Experiments
Taguchi Design Methods for Product and Process Improvement
Regression Analysis: A Useful Tool for Modeling Relationships
