Description
Book SynopsisThe business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control in the mid-1980s. Then, people were rediscovering statistical methods of quality control,' and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying, production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the tool kit' approach of the first but included some of the philosophy' behind the techniques and their use.
Now entitled Statistical Process Control and Data Analytics, this revised and updated eighth edition retains its focus on processes that require understanding, have variation, must be properly controlled, have a c
