Description
Book SynopsisTable of ContentsAcknowledgments xi
Foreword xix
Preface xxi
1 A Look into the New World of Professional Social Engineering .
What Has Changed? 2
Why Should You Read This Book? 4
An Overview of Social Engineering 6
The SE Pyramid 11
What’s in This Book? 14
Summary 15
2 Do You See What I See? 17
A Real-World Example of Collecting OSINT 17
Nontechnical OSINT 22
Tools of the Trade 59
Summary 61
3 Profiling People Through Communication 63
The Approach 66
Enter the DISC 68
Summary 80
4 Becoming Anyone You Want to Be 83
The Principles of Pretexting 84
Summary 98
5 I Know How to Make You Like Me 101
The Tribe Mentality 103
Building Rapport as a Social Engineer 105
The Rapport Machine 120
Summary 121
6 Under the Influence 123
Principle One: Reciprocity 125
Principle Two: Obligation 128
Principle Three: Concession 131
Principle Four: Scarcity 134
Principle Five: Authority 137
Principle Six: Consistency and Commitment 142
Principle Seven: Liking 146
Principle Eight: Social Proof 148
Influence vs. Manipulation 151
Summary 156
7 Building Your Artwork 157
The Dynamic Rules of Framing 159
Elicitation 168
Summary 182
8 I Can See What You Didn’t Say 183
Nonverbals Are Essential 184
All Your Baselines Belong to Us 187
Understand the Basics of Nonverbals 196
Comfort vs. Discomfort 198
Summary 220
9 Hacking the Humans 223
An Equal Opportunity Victimizer 224
The Principles of the Pentest 225
Phishing 229
Vishing 233
SMiShing 240
Impersonation 241
Reporting 246
Top Questions for the SE Pentester 250
Summary 254
10 Do You Have a M.A.P.P.? 257
Step 1: Learn to Identify Social Engineering Attacks 259
Step 2: Develop Actionable and Realistic Policies 261
Step 3: Perform Regular Real-World Checkups 264
Step 4: Implement Applicable Security-Awareness Programs 266
Tie It All Together 267
Gotta Keep ’Em Updated 268
Let the Mistakes of Your Peers Be Your Teacher 270
Create a Security Awareness Culture 271
Summary 274
11 Now What? 277
Soft Skills for Becoming an Social Engineer 277
Technical Skills 280
Education 281
Job Prospects 283
The Future of Social Engineering 284
Index 287
