Description

Book Synopsis
As nonprofit organizations mature and grow, their staffs and programs expand, their operations and dynamics become more complex, and the climate they operate in changes and presents new challenges. If they are to move to a new level of effectiveness, they must periodically adjust their leadership, management, structure, governance, and operating style to fit their changed circumstances. Author Susan Gross calls these adjustments ""turning points."" The author''s forty years of work with nonprofit organizations has shown that turning points are most likely to arise at seven predictable times in a group''s life. Recognizing these turning points and taking action can ease the adjustments necessary as your organization pivots in a new direction. The seven turning points are: 
  1. When a loose, family style of operating leads to disorganization and a lack of professionalism or accountability
  2. When the management needs of an organization outstrip its exe

    Trade Review

    “This extremely helpful approach is for anyone facing change—which happens to be just about everyone. Susan Gross is one of the few writers who is truly thinking of how to help create positive change.” —Larry Cox, Executive Direction, Amnesty International USA, New York, NY

    Seven Turning Points is a clear and insightful discussion on the phases of organizational development that will prove invaluable to leaders who are managing change. I will turn to her book again and again.” —Maddy deLone, Executive Director, Innocence Project, New York, NY

    “No one knows more than Susan Gross about what makes organizations work—and stumble—at key points in their history and development.” —Gara LaMarche, President and CEO, The Atlantic Philanthropies, New York, NY

    “Change is never an easy process, but Seven Turning Points can help leaders see what needs to be done. A must read for all nonprofit executives and funders.” —Anthony D. Romero, Executive Director, American Civil Liberties Union, New York, NY

    “What a wonderful book! Susan Gross establishes a common vocabulary for understanding the challenges of organizational development in any nonprofit.” —Rosann Haggerty, President, Common Ground, New York, NY

Seven Turning Points Leading Through Pivotal

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    £17.99

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    RRP £19.99 – you save £2.00 (10%)

    Order before 4pm tomorrow for delivery by Fri 7 Aug 2026.

    A Paperback by Susan Gross

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      Publisher: Turner Publishing Company
      Publication Date: Publication Date: 4/23/2009 12:00:00 AM
      ISBN13: 9780940069732, 978-0940069732
      ISBN10: 0940069733

      Description

      Book Synopsis
      As nonprofit organizations mature and grow, their staffs and programs expand, their operations and dynamics become more complex, and the climate they operate in changes and presents new challenges. If they are to move to a new level of effectiveness, they must periodically adjust their leadership, management, structure, governance, and operating style to fit their changed circumstances. Author Susan Gross calls these adjustments ""turning points."" The author''s forty years of work with nonprofit organizations has shown that turning points are most likely to arise at seven predictable times in a group''s life. Recognizing these turning points and taking action can ease the adjustments necessary as your organization pivots in a new direction. The seven turning points are: 
      1. When a loose, family style of operating leads to disorganization and a lack of professionalism or accountability
      2. When the management needs of an organization outstrip its exe

        Trade Review

        “This extremely helpful approach is for anyone facing change—which happens to be just about everyone. Susan Gross is one of the few writers who is truly thinking of how to help create positive change.” —Larry Cox, Executive Direction, Amnesty International USA, New York, NY

        Seven Turning Points is a clear and insightful discussion on the phases of organizational development that will prove invaluable to leaders who are managing change. I will turn to her book again and again.” —Maddy deLone, Executive Director, Innocence Project, New York, NY

        “No one knows more than Susan Gross about what makes organizations work—and stumble—at key points in their history and development.” —Gara LaMarche, President and CEO, The Atlantic Philanthropies, New York, NY

        “Change is never an easy process, but Seven Turning Points can help leaders see what needs to be done. A must read for all nonprofit executives and funders.” —Anthony D. Romero, Executive Director, American Civil Liberties Union, New York, NY

        “What a wonderful book! Susan Gross establishes a common vocabulary for understanding the challenges of organizational development in any nonprofit.” —Rosann Haggerty, President, Common Ground, New York, NY

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