Description

Book Synopsis
Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.

Service! Some People Just Don't Get It

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Order before 4pm tomorrow for delivery by Sat 27 Dec 2025.

A Paperback / softback by Trapper Woods, Todd Woods

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    View other formats and editions of Service! Some People Just Don't Get It by Trapper Woods

    Publisher: Morgan James Publishing llc
    Publication Date: 17/08/2006
    ISBN13: 9781600370267, 978-1600370267
    ISBN10: 1600370268
    Also in:
    Customer services Entrepreneurship / Start-ups

    Description

    Book Synopsis
    Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.

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