Description
Book SynopsisMost of us claim to value honesty and openness in communication, but we often settle for insincerity and ambiguity. We valiantly try to say what we mean, all the while using words, attitudes, and expressions that sabotage the real message. Results can be frustrating, or even devastating. A recent workplace report claims that 25% of the business sector experience communication problems on the job. The actual percentage is probably much higher. Most large companies recruiting and hiring employees are looking for effective communication as one of the top three skills, in addition to being a team player and having job expertise. Knowing what to say, as well as how and when to say it, are critical factors in communicating about important issues. Finding the courage to give an honest response can give you a bad case of nerves or insomnia. Yet, keeping quiet or minimizing a message can be potentially problematic. In romantic relationships, avoiding sensitive topics may seem like the right
Trade ReviewJohanyak covers well-trod ground in this earnest career guide. Seeking to convey stronger and more effective ways of communicating to improve romantic, familial, and professional relationships, Johanyak pinpoints 10 distinct verbal pitfalls and gives each its own chapter of analysis and discussion. Academic studies research, magazine and news articles, anecdotal information, all are presented . . . Johanyak . . . end[s] each chapter with suggested strategies for positive change that are worth reviewing. * Publishers Weekly *
Table of ContentsIntroduction: Why Don’t We Say What We Mean? Chapter One: Tell It Like It Is Chapter Two: Silence Loud and Clear Chapter Three: Is Honesty Always Best? Chapter Four: Sense and Sensitivity Chapter Five: His Fault / Her Fault: It Started in Eden Chapter Six: Whining and Wheedling Chapter Seven: Breaking Bad News Chapter Eight: Signs and Signals Chapter Nine: Say Less and Mean More Chapter Ten: Words on the Web Conclusion: Make It Count Index About the Author
