Description

Book Synopsis

Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients. In so doing, they make policy as it is experienced at the frontline. Instead of puzzling at repeated public policy implementation failures and wondering why street-level bureaucrats (SLBs) donât behave the way policy-makers expect, we need to understand the world as seen from the ground. This short and practical text explores the value of interpretive analysis for researching street-level bureaucracy.

Using Michael Lipskyâs (1980) idea of SLB and connecting it to contemporary debates, Mike Rowe argues for an approach to researching SLBs that focuses on dilemmas in practice, ones that change with each policy shift, each new target, with austerity, and with new technology such that no settled state is likely. He places emphasis on the need to understand the ways SLBs respond to pressures in order to work with them and to understand what policy becomes i

Researching Streetlevel Bureaucracy

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    A Paperback by Mike Rowe

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      Publisher: Taylor & Francis
      Publication Date: Publication Date: 12/30/2024
      ISBN13: 9781032274478, 978-1032274478
      ISBN10: 1032274476
      Also in:
      Politics and government

      Description

      Book Synopsis

      Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients. In so doing, they make policy as it is experienced at the frontline. Instead of puzzling at repeated public policy implementation failures and wondering why street-level bureaucrats (SLBs) donât behave the way policy-makers expect, we need to understand the world as seen from the ground. This short and practical text explores the value of interpretive analysis for researching street-level bureaucracy.

      Using Michael Lipskyâs (1980) idea of SLB and connecting it to contemporary debates, Mike Rowe argues for an approach to researching SLBs that focuses on dilemmas in practice, ones that change with each policy shift, each new target, with austerity, and with new technology such that no settled state is likely. He places emphasis on the need to understand the ways SLBs respond to pressures in order to work with them and to understand what policy becomes i

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