Description

Book Synopsis
We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

Reputation Book: Supercharge Your Reputation and

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    Order before 4pm today for delivery by Sat 4 Jul 2026.

    A Hardback by Guy Arnold, Russell Wood

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Reputation Book: Supercharge Your Reputation and by Guy Arnold

      Publisher: LID Publishing
      Publication Date: 07/08/2017
      ISBN13: 9781911498407, 978-1911498407
      ISBN10: 1911498401
      Also in:
      Sales and marketing

      Description

      Book Synopsis
      We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

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