Description

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

Reputation Book: Supercharge Your Reputation and Boost Your Sales and Referrals

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£9.99

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Hardback by Guy Arnold , Russell Wood

2 in stock

Short Description:

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has... Read more

    Publisher: LID Publishing
    Publication Date: 07/08/2017
    ISBN13: 9781911498407, 978-1911498407
    ISBN10: 1911498401

    Number of Pages: 128

    Non Fiction , Business, Finance & Law

    Description

    We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

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