Description
Book SynopsisCommunity colleges were established to provide an accessible, affordable education and have largely met this charge. Access without success, however, does not benefit the student and traditional planning, operational and financial management, and infinite enrollment growth strategies have not produced positive student outcomes. The Great Recession, disinvestment in higher education, and increasing costs and competition have further exacerbated the inability to deliver better results. Community colleges need an operational framework structured for student success. The community college needs a redesigned business model.This publication breaks new ground by introducing the community college business model (CCBM), an intentionally designed operational management approach that provides a comprehensive approach to understanding students and meeting student needs by providing an exceptional educational experience. Supported by a fiscal management that targets finances to support student lear
Trade ReviewChristopher Shults lays the foundation for some conversations we desperately need to have. If community colleges are going to survive in forms worthy of their students, they need to have serious conversations -- internally and externally -- about their business models. Shults provides an expansive overview of their current business models and offers a framework for building a new one. Here's hoping we hear his call. -- Matthew Reed, Vice President for Learning, Brookdale Community College
This comprehensive look at the community college business model is a framework that offers insights and examples that will ring true to practitioners engaged in the redesign of the student experience into and through our colleges. Most importantly, the author makes a strong case that the business models we use to support this redesign can not be the “accidental” or “de facto” models of the past. The path forward will require leaders to disrupt our current business models with the same intentionality we are using to redesign and transform the learner experiences on our community college campuses. -- Karen Stout, President of Achieving the Dream
Table of ContentsTable of Contents List of Figures List of Tables Foreword Russell D. Lowery-Hart Preface Section I: Building the Case for a Community College Business Model Chapter 1: Introducing the Community College Business Model Chapter 2: The Increasingly Dynamic Higher Education Industry Chapter 3: Operational Management in a Community College Business Model Section II: Creating the Conditions for a New Community College Business Model Chapter 4: Organizational Culture, Organizational Change, and the Business Model Chapter 5: Administration, Governance, and Leadership Section III: Exploring the Community College Business Model Chapter 6: The Student Value Proposition Chapter 7: Managing Key Resources Chapter 8: Delivering the Product Chapter 9: The Profit Formula Conclusion Acknowledgments Bibliography Index About the Author
