Description
Book SynopsisIn recent years there has been growing pressure for consistent product quality, and a need for companies to demonstrate sound quality management practices in order to meet ''Due Diligence'' requirements of both legislation and the quality assurance practices of customers. It has become accepted that operating to the requirements of the international standard for quality management - BS EN ISO 900- goes a long way towards meeting these needs. The objective of this book is to explain the requirements of the standard, to offer advice about achieving those requirements and to indicate what the assessors will look for at assessment time. It is important that certification to the standard is sought to support achievement of company objectives and not the reverse, and of course the standard can apply to organizations and services, just as much as to companies. Thus the word'' company''
Table of ContentsIntroduction. Quality Management Principles. Why BS EN ISO 9001? Preparation for the Program Management Commitment. Management Responsibility. The Quality System and Document Control. Buying and Selling. Purchasing and Contract Review. Design and Development. Process Control, Handling, Storage, Packaging, Preservation and Delivery. Inspection Measuring and Testing Calibration. Internal Quality Audit. Achievement of the Standard. What Next? Other Accreditation Systems. Appendixes. References. Index.
