Description

Book Synopsis
This volume covers the most current theories and practices in Quality Management and Six Sigma. Successful application of Quality Management and Six Sigma has been reported in a number of scenarios including computer software, manufacturing, supply chain management, customer relationship management, and so on.The refereed papers which comprise the book are selected from the First International Conference on Quality Management and Six Sigma. In some cases, authors of short papers were invited to elaborate on their ideas into detailed descriptions of practices. The contributors are academic researchers as well as industrial practitioners in the field. The book will be an important resource for students, researchers, and professionals involved in quality management.

Table of Contents
# Six Sigma Overview # Strategies and Models # SMEs # Supply Chain # Software Quality # Performance Evaluation and Maintenance

Quality Management: A New Era

    Product form

    A Paperback / softback by Jimmy Sun Fat Chan, Reggie Kwan, Eric T T Wong

    £137.75

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      Book details

      Publisher World Scientific Publishing Co Pte Ltd
      Published 9 May 2005
      ISBN-13 9789812562890
      978-9812562890
      ISBN-10 9812562893

      Description

      Book Synopsis
      This volume covers the most current theories and practices in Quality Management and Six Sigma. Successful application of Quality Management and Six Sigma has been reported in a number of scenarios including computer software, manufacturing, supply chain management, customer relationship management, and so on.The refereed papers which comprise the book are selected from the First International Conference on Quality Management and Six Sigma. In some cases, authors of short papers were invited to elaborate on their ideas into detailed descriptions of practices. The contributors are academic researchers as well as industrial practitioners in the field. The book will be an important resource for students, researchers, and professionals involved in quality management.

      Table of Contents
      # Six Sigma Overview # Strategies and Models # SMEs # Supply Chain # Software Quality # Performance Evaluation and Maintenance

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