Description
Book SynopsisWritten by the President and CEO of the Institute for Healthcare Improvement (IHI) and a leading health care journalist, this groundbreaking book examines how leading organizations in the United States are pursuing the Triple Aimimproving the individual experience of care, improving the health of populations, and reducing the per capita cost of care.
Even with major steps forward including the Affordable Care Act and the creation of the Center for Medicare and Medicaid Innovation -- the national health care debate is too often poisoned by negativity. A quieter, more thoughtful, and vastly more constructive conversation continues among health care leaders and professionals throughout the country. Innovative solutions are being designed and implemented at the local level, and countless health care organizations are demonstrating breakthrough remedies to some of the toughest and most expensive challenges in health care.
Pursuing the Triple Aim shares compelling stories
Table of Contents
Preface vii
Acknowledgments xv
The Authors xix
1 HealthPartners 1
Care Model Process and Continuous Healing Relationships
2 Intel and Virginia Mason Medical Center 41
Marketplace Collaboratives for Better, Faster, More Affordable Care
3 CareOregon and Affiliated Clinics 85
Producing Health, Changing Lives
4 The Alternative Quality Contract 129
A Payment Method Supporting the Triple Aim
5 Bellin Health 167
Improving Population Health with the Right Care at the Right Place and the Right Cost
6 The Patient and Family Centered Care Methodology and Practice 199
Improving Patient Experience and Clinical Outcomes
7 Kaiser Permanente 231
Embedding Improvement Capacity into Organizational DNA
8 No Excuses 273
Effective Leadership to Achieve the Triple Aim
Epilogue 293
Innovation Everywhere
References 309
Index 315
To the patients and caregivers working to pursue the Triple Aim and to the amazing caregivers who support us all.
