Description
Book SynopsisOwen E. Hughes is Dean of Students at RMIT University, Australia. He was formerly Professor of Public Sector Management at Monash University, Australia.
Table of Contents1. An Era of Change 2. The Role of Government 3. The Traditional Model of Public Administration 4. Public Management 5. Public Policy 6. Governance 7. Accountability 8. Stakeholders and External Constituencies 9. Regulation, Contracting and Public Ownership 10. Strategic Management 11. Managing People and Leadership 12. Service Delivery 13. Managing with Technology 14. Financial and Performance Management 15. Conclusion: Paradigms in Public Management.
