Description
Book SynopsisIn Professional Communication in Speech-Language Pathology: How to Write, Talk, and Act Like a Clinician, Fourth Edition, the authors introduce student clinicians to the various types of written and verbal communication they will encounter across three different clinical settings: university clinics, medical settings, and public schools. The text is written in a student-friendly manner, with appendices that provide examples of diagnostic and treatment reports, data sheets, and important acronyms in medical and school settings. Chapters cover verbal interactions with families, allied professionals, and supervisors, as well as written and verbal communication across the university, medical, and school settings. Also included are scenarios written in the form of vignettes that address issues of ethics, interviewing, and procedures for managing protected health information. New to the Fourth Edition: New pedagogical features (chapter learning outcomes and reflection questions). References and content updated throughout to reflect the current state of research and evidence-based practice. Updated information regarding current requirements and policies for written documentation. Expanded information regarding HIPAA and the ASHA Code of Ethics. Expanded content regarding interacting with supervisors and generational differences. Material on methods for improving writing and editing Numerous additional examples to further clarify the content and portions reorganized for greater flow of information. Content has been edited to be more concise and reader friendly. A PluralPlus companion website which includes PowerPoint lecture slides, reflection questions, and active learning activities.
Table of ContentsPreface Section I. Introduction to Professional Communication, Clinical Practicum Sites, and Ethics Chapter 1. The Nature of Professionalism and Professional Communication Introduction Professional Written Communication Professional Verbal Communication Shared Components of Professional Written and Verbal Communication Chapter 2. Learning as They Change Rules: The Many Faces of Clinical Practicum Introduction Interacting with Supervisors Across Settings Clinical Settings University Setting Medical Setting School Setting Chapter 3. Ethics, Confidentiality, and Safeguarding Clinical Communications Health Insurance Portability and Accountability Act (HIPAA) American Speech-Language-Hearing (ASHA) Code of Ethics University Setting Medical Setting School Setting Section II. Professional Written Communication Chapter 4. Documentation and Technical Writing The Basics of Writing Tone and Language Common Errors Audience Chapter 5. Diagnostic Reports The Organizational Framework of a Diagnostic Report University Setting Medical Setting School Setting Chapter 6. Treatment Documentation Long-term and Short-term Goals Rationale Data University Setting Medical Settings Rehabilitation Hospital Acute Care Hospital Long-term Care/Skilled Nursing Facility School Setting Individualized Education Program (IEP) and Individualized Family Services Plan (IFSP) Response to Intervention (RTI) Similarities and Differences in Goal-Writing across Settings Chapter 7. Short-Term Progress Reports Progress Reports University Setting Medical Setting School Setting Chapter 8. Long-Term Progress Reports University Setting Medical Settings Rehabilitation Hospital Acute Care Hospital Long-Term Care Facility/Skilled Nursing Facility School Setting Section III. Professional Verbal Communication Chapter 9. Professional Correspondence Format/Organization Referral Letters Thank-you Letters Cover Letters Business Letters Chapter 10. Interacting with Clients and Families Selected Critical Elements of Professional Verbal Communication The Value of Experience Contexts of Professional Verbal Communication with Clients and Families Informational Counseling Diagnostic Interviews Methods of Maximizing Retention Training for Home Treatment Programs Contexts of Verbal Communication Chapter 11. Interacting with Other Professionals Contexts of Verbal Communication with Other Professionals Consultations Staffings and Meetings Collaboration Solving Problems in Daily Interactions Chapter 12. Interacting with Individuals from Diverse Backgrounds Introduction Cultural Competence and the SLP The Therapeutic Cycle Chapter 13. Interacting with Supervisors The Evolution of the Student and Supervisor Relationship The Supervisory Relationship Goals of Supervisors and Students Critical Differences between Supervisors and Students Remember the Principles of Professional Verbal Communication Communication Issues Common Pitfalls Generational Differences Appendices Appendix A. Samples of University Clinic Diagnostic Report for a Child Client Appendix B. Sample of University Clinic Diagnostic Report for an Adult Client Appendix C. Sample of Inpatient Rehab Assessment Report for Speech/Language/Swallowing Appendix D. Examples of a University Clinic Daily Treatment Plan Appendix E. List of Selected Abbreviations Used in School Settings Appendix F. List of Selected Abbreviations Used in Medical Settings Appendix G. Examples of a University Clinic Long-Term Treatment Report Appendix H. Examples of Data Sheets Appendix I. Examples of Progress Notes in the SOAP format Appendix J. Examples of Long-Term Graphs References Index
