Description
Book SynopsisPre-Accident Investigations: Better Questions - An Applied Approach to Operational Learning challenges safety and reliability professionals to get better answers by asking better questions. A provocative examination of human performance and safety management, the book delivers a thought-provoking discourse about how we work, and defines a new approach to operational learning.
This is not a book about traditional safety. This is a book about creating real safety in your organization. In order to predict incidents before they happen, an organization should first understand how their processes can result in failure. Instead of managing the outcomes, they must learn to manage and understand the processes used to create them.
Ideal for use in safety, human performance, psychology, cognitive and decision making, systems engineering, and risk assessment areas, this book equips the safety professional with the tools, steps, and models of success needed to
Trade Review
"In his forward to the book, Professor Sidney Dekker says that questions such as "What rule was broken?" or "What should the consequences be?" are no longer good questions because they are short-sighted and elicit short-sighted answers. Ask better questions and you get the kind of answers that will actually help show the way forward. In this he echoes the aims of this thoroughly entertaining and thought provoking book."
—The RoSPA OS&H Journal, October 2016 Issue
Table of ContentsBetter Questions. I Hate, "You Can’t Fix Stupid!". To Ask Better Questions, First Understand and Stop Blame. Access Knowledge from the Field and the Floor. Not Knowing Is Powerful. There Is Good News. Why Learning Has Not Been Our First, Best Tool. A Learning Team Case Study. Why We Do Not Learn? Learning Teams. A Phased Approach to Learning Teams. When to Learn? Let It Marinate: Build in Time to Think. Change Happens! Shout from the Rooftop. A Learning Team Case Study. Conclusion: This Book Ends and Your Work Begins.
