Description

Book Synopsis
A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world.

Table of Contents
INTRODUCTION AND BACKGROUND.

Why a Balanced Scorecard?

The Balanced Scorecard -
Strategic Control.

BUILDING A BALANCED SCORECARD.

The Process of Building a Balanced Scorecard.

Cases From Different Industries.

Important Issues in the Building Process.

Scorecards as Management Control.

Measures and their Causal Relations.

IMPLEMENTING A BALANCED SCORECARD.

Systems and IT Solutions for Scorecards.

Towards a Learning Organization.

ADDITIONAL USES.

Using Scorecards to Inform Outside Parties.

Scorecards in the Public Sector.

CONCLUSION.

Making the Scorecard Process a Success.

Appendix.

Interviews.

References.

Index.

Performance Drivers A Practical Guide to Using

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    A Hardback by N–G Olve, Jan Roy, Magnus Wetter

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      Publisher: Wiley
      Publication Date: Publication Date: 5/4/1999 12:00:00 AM
      ISBN13: 9780471986232, 978-0471986232
      ISBN10: 0471986232

      Description

      Book Synopsis
      A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world.

      Table of Contents
      INTRODUCTION AND BACKGROUND.

      Why a Balanced Scorecard?

      The Balanced Scorecard -
      Strategic Control.

      BUILDING A BALANCED SCORECARD.

      The Process of Building a Balanced Scorecard.

      Cases From Different Industries.

      Important Issues in the Building Process.

      Scorecards as Management Control.

      Measures and their Causal Relations.

      IMPLEMENTING A BALANCED SCORECARD.

      Systems and IT Solutions for Scorecards.

      Towards a Learning Organization.

      ADDITIONAL USES.

      Using Scorecards to Inform Outside Parties.

      Scorecards in the Public Sector.

      CONCLUSION.

      Making the Scorecard Process a Success.

      Appendix.

      Interviews.

      References.

      Index.

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