Description

Book Synopsis
Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills.

Table of Contents
COURSE OBJECTIVES.

MODULE 1: WORKING PEOPLESMART.

MODULE 2: UNDERSTANDING PEOPLE.

MODULE 3: EXPRESSING YOURSELF CLEARLY.

MODULE 4: ASSERTING YOUR NEEDS.

MODULE 5: EXCHANGING FEEDBACK.

MODULE 6: INFLUENCING OTHERS.

MODULE 7: RESOLVING CONFLICT.

MODULE 8: BEING A TEAM PLAYER.

MODULE 9: SHIFTING GEARS.

MODULE 10: PEOPLESMART DAY-BY-DAY.

PeopleSmart Participant Workbook Pfeiffer

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    £26.59

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    RRP £27.99 – you save £1.40 (5%)

    Order before 4pm tomorrow for delivery by Mon 10 Aug 2026.

    A Paperback / softback by Melvin L. Silberman, Freda Hansburg

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      View other formats and editions of PeopleSmart Participant Workbook Pfeiffer by Melvin L. Silberman

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 22/11/2005
      ISBN13: 9780787979553, 978-0787979553
      ISBN10: 0787979554

      Description

      Book Synopsis
      Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: * assess skill levels for each of the eight PeopleSmart skills.

      Table of Contents
      COURSE OBJECTIVES.

      MODULE 1: WORKING PEOPLESMART.

      MODULE 2: UNDERSTANDING PEOPLE.

      MODULE 3: EXPRESSING YOURSELF CLEARLY.

      MODULE 4: ASSERTING YOUR NEEDS.

      MODULE 5: EXCHANGING FEEDBACK.

      MODULE 6: INFLUENCING OTHERS.

      MODULE 7: RESOLVING CONFLICT.

      MODULE 8: BEING A TEAM PLAYER.

      MODULE 9: SHIFTING GEARS.

      MODULE 10: PEOPLESMART DAY-BY-DAY.

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