Description
Book SynopsisTelehealth and telephone care serve as important tools to connect with patients and families, especially when we are practicing physical distancing. This comprehensive telehealth resource is a must-have for thousands of practices and call centers.
From telehealth pioneer Barton D. Schmitt, MD, FAAP, this award-winning office essential efficiently steps triagers through more than 141 decision support protocols spanning 98% of today's most common complaints.
Key updates in this edition:
Completely updated protocols, references, and resourcesNew protocol, COVID-19—Diagnosed or SuspectedMedication QuestionsAnd more
In this essential resource you’ll see benefits like:
Highlighted assessment questions that help you quickly evaluate patient problems and select the appropriate disposition: 911 call, ED referral, office visit, or home careParent-reassuring home care instructionsMedication questions, dosages, and recommendationsFind-it-fast index helps to quickly zero in on caller concernsDetailed User's Guide serves as a valuable training tool
Handle calls with complete confidence.Table of Contents
- Infants
- Bottle-Feeding (Formula) Questions
- Breastfeeding Questions
- Circumcision Problems
- Cradle Cap
- Crying, Before Months Old
- Crying, Months and Older
- Diaper Rash
- Foreskin Care Questions
- Hernia, Umbilical
- Jaundice, Newborn
- Newborn (Up to 3 Months) Acts Sick
- Newborn Appearance Questions
- Newborn Rashes and Birthmarks
- Newborn Reflexes and Behavior
- Spitting Up (Reflux)
- Tear Duct, Blocked
- Thrush
- Umbilical Cord Symptoms
-
Skin/Bites
- Animal Bite
- Athlete’s Foot
- Bee or Yellow Jacket Sting
- Chickenpox, Diagnosed or Suspected
- Eczema
- Fifth Disease
- Fire Ant Sting
- Frostbite and Cold Exposure
- Hand-Foot-and-Mouth Disease
- Hives
- Impetigo (Infected Sore)
- Insect Bite
- Lice
- Mosquito Bite
- Poison Ivy/Oak/Sumac
- Rash, Amoxicillin or Augmentin
- Rash, Widespread on Drugs
- Rash or Redness, Localized
- Rash or Redness, Widespread
- Ringworm
- Skin, Foreign Body
- Skin, Lump or Localized Swelling
- Spider Bite
- Sunburn
- Tick Bite
- Warts
- Wound Infection Suspected
-
A–Z
-
- A
- Abdominal Pain
- Arm Pain
- Asthma Attack
-
- B
- Back Pain
- Bronchiolitis Follow-Up Call
- Burns
-
- C
- Chest Pain
- Colds
- Constipation
- Coronavirus (COVID-19) - Diagnosed or Suspected
- Cough
- Croup
-
- D
- Diarrhea
- Dizziness
-
- E
- Ear, Congestion
- Ear, Discharge
- Ear, Foreign Body
- Ear, Pulling at or Rubbing
- Ear, Swimmer’s
- Ear Infection Follow-up Call
- Earache
- Eye, Allergy
- Eye, Foreign Body
- Eye, Pus or Discharge
- Eye, Red Without Pus
- Eye, Swelling
- F
- Fever
- Fluid Intake, Decreased
- Food Reactions
-
- H
- Headache
-
- I
- Immunization Reactions
- Infection on Antibiotic Follow-up Call
- Influenza (Flu), Seasonal
-
- L
- Leg Pain
- Lymph Nodes, Swollen
-
- M
- Medication Questions
- Menstrual Cramps
- Menstrual Period, Missed or Late
- Mouth Ulcers
-
- N
- Nasal Allergies (Hay Fever)
- Neck Pain or Stiffness
- Nose, Foreign Body
- Nosebleed
-
- P
- Penis/Scrotum Symptoms Before Puberty
- Penis/Scrotum Symptoms After Puberty
- Pinworms
- Psychosocial Problems
- Puncture Wound
-
- S
- Scrotum Swelling or Pain
- Sinus Pain or Congestion
- Sore Throat
- Stools, Blood In
- Stools, Unusual Color
- Strep Throat Exposure
- Strep Throat Infection Follow-up Call
- Sty
- Suture or Staple Questions
- Swallowed Foreign Body
-
- T
- Teething
-
- U
- Urination Pain (Female)
- Urination Pain (Male)
-
- V
- Vaginal Bleeding Before Puberty
- Vaginal Bleeding After Puberty
- Vaginal Itching (Irritation) Before Puberty
- Vaginal Symptoms or Discharge Before Puberty
- Vaginal Symptoms or Discharge After Puberty
- Vomiting With Diarrhea
- Vomiting Without Diarrhea
-
- W
- Weakness (Generalized) and Fatigue
- Wheezing (Other Than Asthma)
-
Emergencies
- Anaphylaxis
- Breathing Difficulty (Respiratory Distress)
- Choking, Inhaled Foreign Body
- Confusion (Delirium)
- Eye, Chemical In
- Fainting
- Heat Exposure (Heat Exhaustion and Heatstroke)
- Poisoning, Ingestion
- Seizure With Fever
- Seizure Without Fever
-
Injuries
- Abdominal Injury
- Arm Injury
- Back Injury
- Chest Injury
- Ear Injury
- Eye Injury
- Finger Injury
- Genital Injury (Female)
- Genital Injury (Male)
- Head Injury
- Leg Injury
- Mouth Injury
- Neck Injury
- Nose Injury
- Skin Injury (Bruises, Cuts, and Scrapes)
- Toe Injury
- Tooth Injury
-
Exposures
- Infection Exposure Questions
- Influenza (Flu) Exposure
- Strep Exposure (Strep Contacts)
- Whooping Cough Exposure
-
OTC Medications
- Dosage Tables for Over-the-Counter Medications
- Fever and Pain Medicines
- Short-acting Antihistamine (6-8 Hours)
- Long-acting Antihistamines (24 Hours)
-
User’s Guide
- User’s Guide for the Telephone Triager
- Prioritizing Calls Checklist for Telephone Triagers
- 911 Checklist for Office Support Staff or Answering Service Staff
- Telephone Log Sheet Samples
- Quality Improvement Checklist: Review of Call Documentation
- Prescription Medication Questions
- Over-the-Counter Medication Questions
- Reviewers of Pediatric Telephone Protocols
- Published Peer-Reviewed Research on Pediatric Call Centers Using Dr Schmitt’s Pediatric Telephone Protocols
- References for All Protocols
- American Academy of Pediatrics Books
- American Academy of Pediatrics
- Section on Telehealth Care: How to Join
- Telemedicine and Pediatric Primary Care
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