Description
Book SynopsisTrade Review"Contributing fresh insight on reliability, this book has the potential to rejuvenate interest and stimulate substantial new research in the field."—Sara J. Singer, Harvard T.H. Chan School of Public Health and Harvard Medical School
"Integrating organizational perspectives from what are quite fragmented fields—human error, safety and disasters, resilience, and more—this book extends the research on high reliability and reliability management in organizations."—Kenneth Pettersen, University of Stavanger
Organizing for Reliability is a mosaic of provocative fragments that are filled with insights."—Karl E. Weick,
Administrative Science QuarterlyTable of Contents1. Advancing Organizational Reliability
—Karlene H. Roberts
2. The Multiple Meanings and Models of Reliability in Organizational Research
—Rangaraj Ramanujam
3. Three Lenses for Understanding Reliable, Safe, and Effective Organizations: Strategic Design, Political, and Cultural Approaches
—John S. Carroll
4. Mindful Organizing
—Kathleen M. Sutcliffe
5. Reliability through Resilience in Organizational Teams
—Seth A. Kaplan and Mary J. Waller
6. How High Reliability Mitigates Organizational Goal Conflicts
—Peter M. Madsen and Vinit Desai
7. Organizational Learning as Reliability Enhancement
—Peter M. Madsen
8. Metaphors of Communication in High Reliability Organizations
—John L. S. Jahn, Karen K. Myers, and Linda L. Putnam
9. Extending Reliability Analysis across Organizations, Time, and Scope
—Paul R. Schulman and Emery Roe
10. Organizing for Reliability in Health Care
—Peter F. Martelli
11. Organizational Reliability in Practice: Searching for Resilience in Communities at Risk
—Louise K. Comfort
12. Applying Reliability Principles: Lessons Learned
—W. Earl Carnes
Epilogue
—Karlene H. Roberts and Rangaraj Ramanujam