Description

Book Synopsis
Fast track route to mastering the management of operations and technology

Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness

Examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy

Includes a glossary of key concepts and a comprehensive resources guide



Table of Contents
Introduction to Express Exec

Introduction to Operations and Technology

Definition of terms: What is Operations?

The Evolution of Operations

The E-Dimension

The Global Dimension

Operations: The State of the Art

Operations Success Stories

Key Concepts and Thinkers

Resources

Ten Steps to Making Operations Work

Frequently Asked Questions (FAQs)

Index

Operations and Technology Express: Operations

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    A Paperback / softback by George Green

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      View other formats and editions of Operations and Technology Express: Operations by George Green

      Publisher: John Wiley and Sons Ltd
      Publication Date: Publication Date: 10/01/2002
      ISBN13: 9781841122496, 978-1841122496
      ISBN10: 1841122491
      Also in:
      Production and quality control management

      Description

      Book Synopsis
      Fast track route to mastering the management of operations and technology

      Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness

      Examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy

      Includes a glossary of key concepts and a comprehensive resources guide



      Table of Contents
      Introduction to Express Exec

      Introduction to Operations and Technology

      Definition of terms: What is Operations?

      The Evolution of Operations

      The E-Dimension

      The Global Dimension

      Operations: The State of the Art

      Operations Success Stories

      Key Concepts and Thinkers

      Resources

      Ten Steps to Making Operations Work

      Frequently Asked Questions (FAQs)

      Index

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