Description
Book SynopsisAdapt your management methods to harness Millennial potential Not Everyone Gets a Trophy: How to Manage the Millennials provides employers with a workable game plan for turning Millennials into the stellar workforce they have the potential to be.
Table of ContentsPreface ix
Chapter One Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World ...and Likely to Be the Most High Performing 1
Chapter Two Get Them on Board Fast with the Right Messages 17
Chapter Three Get Them Up-to-Speed Quickly, and Turn Them into Knowledge Workers 43
Chapter Four Practice In Loco Parentis Management 57
Chapter Five Give Them the Gift of Context 77
Chapter Six Help Them to Care About Great Customer Service 93
Chapter Seven Teach Them How to Manage Themselves 105
Chapter Eight Teach Them How to Be Managed by You 127
Chapter Nine Retain the Best of Them, One Day at a Time 151
Chapter Ten Build the Next Generation of Leaders 169
Acknowledgments 175
Index 179
