Description
Book SynopsisNumerous methods exist to model and analyze the different roles, responsibilities, and process levels of information technology (IT) personnel. However, most methods neglect to account for the rigorous application and evaluation of human errors and their associated risks. This book fills that need.
Modeling, Evaluating, and Predicting IT Human Resources Performance explains why it is essential to account for the human factor when determining the various risks in the software engineering process. The book presents an IT human resources evaluation approach that is rooted in existing research and describes how to enhance existing approaches through strict use of software measurement and statistical principles and criteria.
Discussing IT human factors from a risk assessment point of view, the book identifies, analyzes, and evaluates the basics of IT human performance. It details the IT human factors required to achieve desired levels of human performance
Table of Contents
Introduction. Software Risk Management and Human Factors. Software Engineering, Team, and Responsibilities. Discovery of IT Human Factors. Definition and Evaluation of IT Human Factors. Model Development for IT Human Performance Prediction. Experimental Validation of Predictive Model for IT Human Performance. Conclusions and Future Directions.
