Description
Book SynopsisMaster the 7 essential management skills to become the leader your team want to follow.
Why is it that so many managers see the challenge of managing people as Mission Impossible? Is it because people are impossible? Is it because they’re all inherently lazy, or stupid, or out to undermine you?
No. People are full of potential and passion - they want to be engaged in what they’re doing, and valued for doing it well. So how can you tap into this passion and potential to become the leader your team want to follow.
The answer lies in the 7 Essentials that every manager must master to engage their people and build them into a high performing team.
Mission: To Manage challenges the reader to examine their mindset around managing people and to master the skills and strategies essential to success in their new role.
While sharing the theory, Mission: To Manage is all about implementation and action, focused on sharing tips, strategies, worksheets and quick wins that can be put into practice immediately; giving the manager both the strategies and the confidence to become the leader their team want to follow.
Trade ReviewThis book is a great read for a new manager or someone who wants to be a leader. The book contains practical advice on how to lead and be more effective that can be applied easily. I really enjoyed the section that discussed email organization and how often to meet with you employees. I thought this book was easy to read and I could understand each topic!
* NetGalley *
"This book provides our managers with the inspiration and tools to get comfortable giving constructive feedback whilst being respected and getting the best out of their teams.
We are now purchasing more copies to hand out to our clients to help them overcome this key challenge in business.
Highly recommend!"
* amazon.co.uk *
The best book for you if your looking to learn how to manage people successfully. Helped me finally get my team to do what I ask even when I’m not there watching them! Finally a holiday with no phone calls!!!
Marianne is amazing, I’d marry her if she’d have me. 5*
* amazon.co.uk *
Whether you are growing your own business or you’ve been promoted into management from an operational role this book is for you.
Marianne Page has a gift for systematising (is that a word) best practice for managers and businesses.
Her latest book is a go to bible for me ... building and expanding on her earlier leasing work on systematising customer experience.
Highly recommended!
* amazon.co.uk *
Table of ContentsAbout the author .........................................................................xi
Foreword by Paul Barnes ......................................................... xiii
What to expect from Mission: To Manage ..................................1
Prologue ................................................................................3
People management: Is it really mission impossible? .........3
Who are you and how did you get here? ..............................5
What is a manager? ...............................................................11
Chapter 1 Mastering your mindset .................................... 19
Power vs responsibility .........................................................19
What you believe in matters ................................................20
What are your values? ...........................................................21
Values lead to culture ............................................................23
Shadow of the leader .............................................................24
Harness the power of your big MAC ..................................25
Chapter 2 Mastering your team-building skills ................. 35
Building your team from scratch ........................................35
Taking over a team ................................................................49
Understanding your team dynamics ..................................53
Chapter 3 Mastering your team’s performance.................. 57
Training your team is not optional .....................................57
The learning journey .............................................................60
The tools you’ll need .............................................................63
How to train your team members .......................................72
Develop for growth ...............................................................76
Chapter 4 Mastering feedback ........................................... 85
Why managers fear giving feedback ...................................86
How to give non-confrontational feedback .......................90
Common mistakes managers make when giving feedback .............96
Giving formal feedback ........................................................97
How to receive feedback .....................................................102
Chapter 5 Mastering your communication ..................... 107
How to keep your team engaged .......................................108
Common mistakes ..............................................................111
How to communicate .........................................................116
Chapter 6 Mastering your team’s rhythm ........................ 129
Your planning cycle .............................................................130
Your communication system .............................................134
Your routines and rituals ....................................................145
Chapter 7 Mastering your personal management system ................ 153
Your personal management system ..................................154
Teach your team how to work with you ...........................164
How to get control of your biggest time vampire ...........167
How to manage your relationship with your boss ..........171
Epilogue: Mission complete?............................................ 177
Resources ...................................................................................179
Managers’ Development Programme (MDP) .........................181
Recommended Reading................................................185