Description

Book Synopsis

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.
After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator.
The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

Measuring Quality: Performance Measurement in Libraries. 2nd revised edition

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    Order before 4pm tomorrow for delivery by Mon 22 Jun 2026.

    A Hardback by Roswitha Poll, Peter te Boekhorst


      View other formats and editions of Measuring Quality: Performance Measurement in Libraries. 2nd revised edition by Roswitha Poll

      Publisher: De Gruyter
      Publication Date: 14/08/2007
      ISBN13: 9783598220333, 978-3598220333
      ISBN10:

      Description

      Book Synopsis

      The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.
      After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator.
      The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

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