Description

Book Synopsis
The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable.

Trade Review
"A good refresher to acknowledge and recognize the need to constantly address and evaluate this issue on a continuous basis." (Accident and Emergency Nursing, Vol.11, No.58, 2003)

Table of Contents
Series Foreword by Digby Jones.

About the Authors.

Introduction.

What is Stress?

How to Recognise Workplace Stress.

The Cost of Stress.

What Effect Does Stress Have on Performance and Productivity?

Quantifying the Stress Problem.

Gaining a Deeper Understanding - Stress Surveys.

Running a Stress Survey.

Interpreting the Information.

What Do I Do About the Issues?

Levels of Intervention.

Summary.

Glossary.

Appendix.

Managing Workplace Stress A Best Practice

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    A Paperback / softback by Stephen Williams, Lesley Cooper

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      View other formats and editions of Managing Workplace Stress A Best Practice by Stephen Williams

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 25/01/2002
      ISBN13: 9780470842874, 978-0470842874
      ISBN10: 0470842873

      Description

      Book Synopsis
      The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable.

      Trade Review
      "A good refresher to acknowledge and recognize the need to constantly address and evaluate this issue on a continuous basis." (Accident and Emergency Nursing, Vol.11, No.58, 2003)

      Table of Contents
      Series Foreword by Digby Jones.

      About the Authors.

      Introduction.

      What is Stress?

      How to Recognise Workplace Stress.

      The Cost of Stress.

      What Effect Does Stress Have on Performance and Productivity?

      Quantifying the Stress Problem.

      Gaining a Deeper Understanding - Stress Surveys.

      Running a Stress Survey.

      Interpreting the Information.

      What Do I Do About the Issues?

      Levels of Intervention.

      Summary.

      Glossary.

      Appendix.

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