Description
Book SynopsisThe point of departure for Managing to Care is widespread concern that the present delivery of health and social welfare services is fragmented, uncoordinated, inefficient, costly, wasteful, and ultimately detrimental to clients'' health and wellbeing. Dill traces the evolution of case management from its start as a tool for integrating services on the level of the individual client to its current role as a force behind the most significant trends in health care. Those trends include the entrenchment of bureaucracy, the challenges of once dominant professions, and the rise of corporate control. The author''s purpose in adopting this analysis is to invite further scrutiny of the case management profession, and at the same time to identify new possibilities for its application.This volume brings together thoughts developed over many years of observing and participating in case management programs. It provides a multilayered perspective of case management, showing linkages among its socia
Table of ContentsPreface and Acknowledgments, 1 Introduction: What is The Case, and Why is It Managed?, 2 Long-Term Care for the Elderly: Case Management as Black Box and Social Movement, 3 Case Management for People With Chronic Mental Illness: Institutions Without Walls, 4 Not Alms But a Friend: Case Management and Social Welfare, 5 Questions Answered and Unasked: Themes and Tensions Across Service Sectors, 6 Policy for Future Practice, Bibliography, Index
