Description

Book Synopsis


Table of Contents
Part 1: Integrating Supply Chain and Operations Management Chapter 1: Introduction to Supply Chain and Operations Management 1) Why Are You Studying Supply Chain and Operations Management? 2) Supply Chain and Operations Management 3) An Integrative Model for SC&O Management 4) The Four I’s Chapter 2: Supply Chain and Operations Strategy 1) Generic SC&O Strategies and Alignment 2) SC&O Strategy Process and Content 3) Competitive Landscape and Porter’s five forces 4) Supply Chain Strategy 5) Strategy Execution 6) Strategic Metrics and Measurements 7) The Changing Strategic Environment: Globalization, Sustainability, and Innovation Part 2: Innovating Supply Chain and Operations Chapter 3: Product and Process Design and Mapping 1) Process Design 2) Process Mapping 3) Product Design 4) Quality Function Deployment 5) Green Design Chapter 4: Service Design 1) Services and Tangibles 2) The Key Elements of Service Design 3) Process Chain Network Tool for Service Design 4) Planning Service Capacity for Uncertain Demand 5) Queuing Theory Chapter 5: Customer Relationship Management 1) Customer Relationships and Systems 2) Improving Customer Service 3) Change Relationships through Servitization 4) Manage Service Supply Chains Part 3: Impacting Supply Chain and Operations Performance Chapter 6: Strategic Sourcing 1) Origins Of The Purchasing Profession 2) Effect Of Strategic Sourcing On The Firm 3) Portfolio Approach To Strategic Sourcing 4) Strategic Cost Management Chapter 7: Supply Management 1) The Supplier Management Processes 2) Identifying Needs 3) Supplier Selection 4) Supplier Development 5) Providing Feedback: The Supplier Scorecard Chapter 8: Demand Management and Forecasting 1) The Art of Demand Management 2) Time Series Forecasting 3) Naive Forecasting Methods 4) Time Series Forecasting Using Regression Chapter 9: Inventory Management Fundamentals and Independent Demand 1) Inventory 2) Inventory Management 3) Demand Analysis 4) Inventory Models Chapter 10: Sales and Operations Planning and Enterprise Resource Planning 1) Sales And Operations Planning 2) Capacity 3) Capacity Planning 4) Enterprise Resource Planning 5) Material Requirements Management Chapter 11: Logistics 1) The Strategic Importance of Logistics 2) Fundamental Logistics Trade-Offs 3) The Five Logistics Processes Part 4: Improving Supply Chain and Operations Management Performance Chapter 12: Project Management 1) Project Management 2) Project Planning Tools 3) PERT/CPM 4) Gantt Charts with Precedence Chapter 13: Supply Chain Quality Management 1) Dimensions of Product and Service Quality 2) Well-Known Quality Experts 3) What is Supply Chain Quality Management? 4) Quality in Services 5) Quality Tools And Approaches Chapter 14: Statistical Process Control 1) Statistical Thinking And Variation 2) Process Stability 3) Variables And Attributes Process Control Charts 4) Applying Control Charts 5) Process Capability Chapter 15: Lean and Six Sigma Management and Leading Change 1) What is Six Sigma? 2) Principles of Lean 3) Lean Practices 4) Change Management

Managing Supply Chain and Operations An

    Product form

    £198.54

    Includes FREE delivery

    RRP £208.99 – you save £10.45 (5%)

    Order before 4pm today for delivery by Wed 1 Jul 2026.

    A Hardback by S. Foster, S. Foster, Scott Sampson

    Out of stock


      View other formats and editions of Managing Supply Chain and Operations An by S. Foster

      Publisher: Pearson Education (US)
      Publication Date: 02/02/2015
      ISBN13: 9780132832403, 978-0132832403
      ISBN10: 0132832402

      Description

      Book Synopsis


      Table of Contents
      Part 1: Integrating Supply Chain and Operations Management Chapter 1: Introduction to Supply Chain and Operations Management 1) Why Are You Studying Supply Chain and Operations Management? 2) Supply Chain and Operations Management 3) An Integrative Model for SC&O Management 4) The Four I’s Chapter 2: Supply Chain and Operations Strategy 1) Generic SC&O Strategies and Alignment 2) SC&O Strategy Process and Content 3) Competitive Landscape and Porter’s five forces 4) Supply Chain Strategy 5) Strategy Execution 6) Strategic Metrics and Measurements 7) The Changing Strategic Environment: Globalization, Sustainability, and Innovation Part 2: Innovating Supply Chain and Operations Chapter 3: Product and Process Design and Mapping 1) Process Design 2) Process Mapping 3) Product Design 4) Quality Function Deployment 5) Green Design Chapter 4: Service Design 1) Services and Tangibles 2) The Key Elements of Service Design 3) Process Chain Network Tool for Service Design 4) Planning Service Capacity for Uncertain Demand 5) Queuing Theory Chapter 5: Customer Relationship Management 1) Customer Relationships and Systems 2) Improving Customer Service 3) Change Relationships through Servitization 4) Manage Service Supply Chains Part 3: Impacting Supply Chain and Operations Performance Chapter 6: Strategic Sourcing 1) Origins Of The Purchasing Profession 2) Effect Of Strategic Sourcing On The Firm 3) Portfolio Approach To Strategic Sourcing 4) Strategic Cost Management Chapter 7: Supply Management 1) The Supplier Management Processes 2) Identifying Needs 3) Supplier Selection 4) Supplier Development 5) Providing Feedback: The Supplier Scorecard Chapter 8: Demand Management and Forecasting 1) The Art of Demand Management 2) Time Series Forecasting 3) Naive Forecasting Methods 4) Time Series Forecasting Using Regression Chapter 9: Inventory Management Fundamentals and Independent Demand 1) Inventory 2) Inventory Management 3) Demand Analysis 4) Inventory Models Chapter 10: Sales and Operations Planning and Enterprise Resource Planning 1) Sales And Operations Planning 2) Capacity 3) Capacity Planning 4) Enterprise Resource Planning 5) Material Requirements Management Chapter 11: Logistics 1) The Strategic Importance of Logistics 2) Fundamental Logistics Trade-Offs 3) The Five Logistics Processes Part 4: Improving Supply Chain and Operations Management Performance Chapter 12: Project Management 1) Project Management 2) Project Planning Tools 3) PERT/CPM 4) Gantt Charts with Precedence Chapter 13: Supply Chain Quality Management 1) Dimensions of Product and Service Quality 2) Well-Known Quality Experts 3) What is Supply Chain Quality Management? 4) Quality in Services 5) Quality Tools And Approaches Chapter 14: Statistical Process Control 1) Statistical Thinking And Variation 2) Process Stability 3) Variables And Attributes Process Control Charts 4) Applying Control Charts 5) Process Capability Chapter 15: Lean and Six Sigma Management and Leading Change 1) What is Six Sigma? 2) Principles of Lean 3) Lean Practices 4) Change Management

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account