Description

Book Synopsis
* Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

Table of Contents
Preface.

1. The Role of Tools and Techniques in Total Quality Management.

2. Tools and Techniques: An Introduction.

3. Difficulties Encountered in the Use of Tools and Techniques.

4. Key Influences on the Use of Quality Management Tools and Techniques.

5. Implications for Education and Training.

6. An Overview of Common Tools.

7. An Overview of Common Techniques.

8. Tools and Techniques: An Assessment Methodology.

References.

Index.

Managing Business Improvement and Quality

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    A Paperback / softback by Barrie G. Dale, Ruth Mcquater

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      View other formats and editions of Managing Business Improvement and Quality by Barrie G. Dale

      Publisher: John Wiley and Sons Ltd
      Publication Date: Publication Date: 12/01/1998
      ISBN13: 9780631207887, 978-0631207887
      ISBN10: 0631207880

      Description

      Book Synopsis
      * Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

      Table of Contents
      Preface.

      1. The Role of Tools and Techniques in Total Quality Management.

      2. Tools and Techniques: An Introduction.

      3. Difficulties Encountered in the Use of Tools and Techniques.

      4. Key Influences on the Use of Quality Management Tools and Techniques.

      5. Implications for Education and Training.

      6. An Overview of Common Tools.

      7. An Overview of Common Techniques.

      8. Tools and Techniques: An Assessment Methodology.

      References.

      Index.

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