Description

Book Synopsis

Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).



Table of Contents
Quality and process indicators.- Indicators criticalities and curiosities.- The condition of uniqueness in process representation.- Performance indicators properties.- Designing a performance measurement system.- Indicators, measurements, preferences and evaluations: a scheme of classification according to the representational theory.

Management by Measurement: Designing Key Indicators and Performance Measurement Systems

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    A Hardback by Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano

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      View other formats and editions of Management by Measurement: Designing Key Indicators and Performance Measurement Systems by Fiorenzo Franceschini

      Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
      Publication Date: 08/08/2007
      ISBN13: 9783540732112, 978-3540732112
      ISBN10:

      Description

      Book Synopsis

      Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).



      Table of Contents
      Quality and process indicators.- Indicators criticalities and curiosities.- The condition of uniqueness in process representation.- Performance indicators properties.- Designing a performance measurement system.- Indicators, measurements, preferences and evaluations: a scheme of classification according to the representational theory.

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