Description

Book Synopsis
* Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

Table of Contents
Preface.

1. The Role of Tools and Techniques in Total Quality Management.

2. Tools and Techniques: An Introduction.

3. Difficulties Encountered in the Use of Tools and Techniques.

4. Key Influences on the Use of Quality Management Tools and Techniques.

5. Implications for Education and Training.

6. An Overview of Common Tools.

7. An Overview of Common Techniques.

8. Tools and Techniques: An Assessment Methodology.

References.

Index.

Man Bus Imp Qua

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    A Hardback by Barrie G. Dale, Ruth Mcquater

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      Book details

      Publisher John Wiley and Sons Ltd
      Published 12 January 1998
      ISBN-13 9780631207870
      978-0631207870
      ISBN-10 0631207872
      Also in:
      Production and quality control management

      Description

      Book Synopsis
      * Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

      Table of Contents
      Preface.

      1. The Role of Tools and Techniques in Total Quality Management.

      2. Tools and Techniques: An Introduction.

      3. Difficulties Encountered in the Use of Tools and Techniques.

      4. Key Influences on the Use of Quality Management Tools and Techniques.

      5. Implications for Education and Training.

      6. An Overview of Common Tools.

      7. An Overview of Common Techniques.

      8. Tools and Techniques: An Assessment Methodology.

      References.

      Index.

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