Description
Book SynopsisPerformance begins with focusing on outcomes instead of activities. In my experience, most people in most organizations most of the time do the reverse. They concentrate their efforts on the pursuit of activities instead of outcomes. As a result, they rarely set or achieve performance results that matter.
Today''s performance challenges demand outcomes-both financial and nonfinancial-that must simultaneously benefit customers, shareholders, employees, and management. Therein lies a cycle of sustainable performance that functions as a framework to ensure your organization''s goals are set, met, and balanced for today''s business world.
Make Success Measurable! enables you to avoid activity-based goals that can go on indefinitely, and articulate aggressive outcome-based goals that are specific, measurable, achievable, relevant, and time-bound.
This is a how-to book, emphasizing outcomes as opposed to actions in setting goals. You''ll learn how to: S
Table of ContentsFocus on Outcomes, Not Activities.
Pick Relevant Metrics.
Get Specific.
Beyond Stretch: Injecting Creative and Personal Tension into Goals.
Beyond Jobs: Pick Outcomes That Fit Your Working Arenas.
Coordinate Your Goals with the Goals of Others.
Integrate Financial and Nonfinancial Goals.
Small Group Performance: Working Group versus Team Management Disciplines.
Organizationwide Performance: Vertical versus Horizontal Management Disciplines.
Performance and Change: Decision-Driven versus Behavior-Driven Management Disciplines.
Putting It All Together: Manage Your Organization for Performance.
Appendix.
Index.
