Description
Book SynopsisThis book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcareincluding emergency departments, medical laboratories, outpatient clinics, ancillary services, and surgical servicesthat has demonstrated significant process and quality improvements after a Lean implementation.
Because ambulatory care settings play a significant role in the healthcare delivery system, it is important to understand how Lean concepts and tools can be used to deliver high-quality, cost-effective care. Leveraging Lean in Outpatient Clinics: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation provides a functional understanding of Lean processes and quality improvement techniques in an outpatient clinic environment.
This book is an ideal guide for hea
Table of Contents
Preface: Outpatient Clinic Settings, Acknowledgments, Authors, Section I, Section II, Appendix: Glossary
