Description
Book SynopsisFrom the bestselling author of Carrots and Sticks Donât Workâproven communication techniques for turning workplace confrontations into respectful, successful collaborationsIn the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In
Letâs Talk About It, bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your
difficult conversations into
healthy conversations. Youâll learn how to:
- Identify and shed the cognitive biases that hinder you from viewing situations from other peopleâs perspectives
- Recognize and address your own emotional triggers
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