Description

Book Synopsis
From the bestselling author of Carrots and Sticks Donât Workâproven communication techniques for turning workplace confrontations into respectful, successful collaborations

In the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In Letâs Talk About It, bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your difficult conversations into healthy conversations. Youâll learn how to:

  • Identify and shed the cognitive biases that hinder you from viewing situations from other peopleâs perspectives
  • Recognize and address your own emotional triggers

Letâs Talk About It Turning Confrontation into

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    £19.94

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    RRP £20.99 – you save £1.05 (5%)

    Order before 4pm tomorrow for delivery by Tue 18 Aug 2026.

    A Hardback by Paul Marciano

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      Publisher: McGraw-Hill Education
      Publication Date: Publication Date: 03/03/2021
      ISBN13: 9781260473384, 978-1260473384
      ISBN10: 1260473384

      Description

      Book Synopsis
      From the bestselling author of Carrots and Sticks Donât Workâproven communication techniques for turning workplace confrontations into respectful, successful collaborations

      In the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In Letâs Talk About It, bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your difficult conversations into healthy conversations. Youâll learn how to:

      • Identify and shed the cognitive biases that hinder you from viewing situations from other peopleâs perspectives
      • Recognize and address your own emotional triggers

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