Description

Customers today demand a highly personalised and unique purchasing experience: they require expert guidance in a purchasing process that is relevant and efficient from start to finish. Less Contact, More Impact explores the dynamics of corporate sales today and in the future as a function of trust and cooperation. The RIO model developed by Belgium-based Blinc Sales Institute marks the evolution of a new era in which genuine contact between client and salesperson is crucial to meeting the challenges of customer expectations. The goal of this book is to guide sales in the digital age in order to achieve maximum personal impact, better results, and consistent customer satisfaction in a minimum amount of time.

Less Contact, More Impact: How to Win Buyers’ Trust in a Turbulent Digital World

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Paperback / softback by Jochen Roef , Jozefien De Geyter

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Short Description:

Customers today demand a highly personalised and unique purchasing experience: they require expert guidance in a purchasing process that is... Read more

    Publisher: Lannoo Publishers
    Publication Date: 08/02/2021
    ISBN13: 9789401473422, 978-9401473422
    ISBN10: 9401473420

    Number of Pages: 160

    Non Fiction , Business, Finance & Law

    Description

    Customers today demand a highly personalised and unique purchasing experience: they require expert guidance in a purchasing process that is relevant and efficient from start to finish. Less Contact, More Impact explores the dynamics of corporate sales today and in the future as a function of trust and cooperation. The RIO model developed by Belgium-based Blinc Sales Institute marks the evolution of a new era in which genuine contact between client and salesperson is crucial to meeting the challenges of customer expectations. The goal of this book is to guide sales in the digital age in order to achieve maximum personal impact, better results, and consistent customer satisfaction in a minimum amount of time.

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