Description

Book Synopsis
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: / No Cross-functional communication or co-operation. / No understanding of the end-to-end process / No ownership of the end-to-end process / Blame culture / Silo mentality / Resistance to change / Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

Learning To Run - A Guide To Business Process Re-engineering

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    A Paperback by David Broadbent

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      View other formats and editions of Learning To Run - A Guide To Business Process Re-engineering by David Broadbent

      Publisher: Grosvenor House Publishing Ltd
      Publication Date: 23/01/2012
      ISBN13: 9781908596901, 978-1908596901
      ISBN10: 1908596902
      Also in:
      Development economics

      Description

      Book Synopsis
      David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: / No Cross-functional communication or co-operation. / No understanding of the end-to-end process / No ownership of the end-to-end process / Blame culture / Silo mentality / Resistance to change / Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

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