Description
Book SynopsisLean Six Sigma is one of the operational excellence methodologies that has been widely adopted in manufacturing, service and healthcare sectors. There are few articles discussing Lean Six Sigma in the Higher Education context. This book is a collection of articles carefully edited by three academics and practitioners who are based in the Higher Education sector. The book contains state-of-the-art literature review articles, empirical studies, emerging trends on Lean Six Sigma in Higher Education and case study related papers.Lean Six Sigma for Higher Education caters to students, researchers and academics who are interested in understanding the rudimentary concepts of Lean Six Sigma. It also covers the challenges and barriers in implementation and sustenance of this powerful operational and service excellence methodology.
Trade Review"I am delighted to recommend this book to managers involved in Higher Education. Lean Six Sigma is often associated with industrial and manufacturing applications but it has much broader potential. It is relevant and highly effective in many different sectors and not more so than in Higher Education where I have seen great results achieved through its application. So don't let the title put you off, Lean Six Sigma is an approach that more and more people are discovering can deliver measurable, positive results in many aspects of managing Higher Educational establishments."; Martin Brenig-Jones; Chief Executive, Catalyst Consulting Ltd; "The Higher Education sector has the responsibility to prepare the next generation of leaders, and Higher Education Institutions have the opportunity to adopt Lean Six Sigma to create unique value for their customers and offer better services. Despite the applications and case studies in manufacturing and services industries in the past few decades, Lean Six Sigma adoption in higher education is still only starting and very little has been written so far on it, so it is great to have this book taking stock of where we are and the emerging trends. With its collection of articles, case studies, empirical studies and emerging trends on Lean Six Sigma in higher education, this book is an excellent start on the continuous improvement journey for higher education institutions and it is a worthy addition to the library for staff, students and academics alike."; Dr Alessandro Laureani; Process Management Leader;KBC Bank Ireland; "This is another piece of art for the entire Operational Excellence global community! Higher Education (HE) is definitely an area full of improvement opportunities and Lean Six Sigma can be a critical component to change this game. Authors addressed this topic brilliantly presenting a collection of articles that composes a must-read book not only for leaders in HE but also for all Lean Six Sigma practitioners that aim to promote a positive impact in this area."; Prof Dr Marcelo Machado Fernandes; MF Operational Excellence; ASQ Certified Master Black Belt; Minitab Certified Trainer; "Originated in manufacturing, Lean and Six Sigma are applicable in any sector. Professor Antony is the worldwide authority on Lean and Six Sigma and in the past his research has focussed amongst others on the applicability in Higher Education. The challenge in Higher Education is the cycle time as college years are fixed at a year's time. It is not uncommon that boards are solving last year's problems, while new problems occur. Lean and Six Sigma have the ability to help achieve breakthrough performance, not only in solving past problems but anticipating current problems by using the data. In this book there are several best practices and case studies which are recognizable for any institution. The theory on how to recognize waste and continuous improvement is hands-on. Academic leadership is defined, maximizing value for stakeholders."; Willem Salentijn; LSS Master Black Belt; The Hague, Netherlands;
Table of ContentsUse of Six Sigma and Lean Six Sigma Methodologies in Higher Education Institutions: A Systematic Review (Ahmed Al Kuwaiti); Recognising Waste in Higher Education Institutions Using Lean Thinking (Jacqueline Ann Douglas, Jiju Antony, Maria Vinceza Ciasullo & Alexander Douglas); Kaizen and Its Role in the Higher Education Sector (Ingo Kregel and André Coners); Academic Leadership — Special or Simple (Stephen Anthony and Jiju Antony); Continuous Improvement Practices in Higher Education (Vijaya Sunder M); An Empirical Study into the Use of Continuous Improvement Practices in Saudi Arabian Universities (Saja Ahmed Albliwi and Jiju Antony); Change Management Practices for LSS Deployment in Higher Education Institutions (Vijaya Sunder M); Lean Six Sigma Leadership in Higher Education Institutions (Jing Lu, Arush Saxena, Chad Laux, Jenny Daugherty and Lin Qian); A Study into the Evaluation of the Status of Lean and Six Sigma Practices in the UK Higher Education (Stephen Anthony and Jiju Antony); The Lean Six Sigma Journey at University College Cork, Ireland: Key Results, Challenges, and Lessons Learned (Seamus O'Reilly, Joe Healy, Roan O'Dubhghaill and Tom Murphy); Lean Six Sigma Journey in a UK Higher Education Institute: A Case Study (Jiju Antony, Stephanie Ashby, Abhijeet Ghadge and Elizabeth A Cudney); Case Studies of Lean Six Sigma: Case A: Improving School Lunchroom Flow with Lean Six Sigma DMAIC (Sandra L Furterer, Emma Trappe and Saud Alshaikh); Case B: Applying Discrete Event Simulation with Lean Six Sigma to Improve the Lunchroom Flow in an Elementary School (Sandra L Furterer, Saud Alshaikh and Emma Trappe); Case C: Lean Six Sigma Improvement of Higher Education Student Hiring Processes (Sandra L Furterer and Michael Key);
