Description
Book SynopsisTable of ContentsForeword xi
Tan Chin Nam
Preface: How to Handle Herculean Tasks xv
Acknowledgments xxvii
About the Author xxix
Introduction: The Mission and the Vision 1
Raju Chellam
Part I: Legacy 13
Chapter 1: How to Deal with Legacy Systems 15
Chapter 2: How to Deal with Data Centres 25
Chapter 3: How to Deal with Data 35
Part II: Information 45
Chapter 4: How to Handle Info Overload 47
Chapter 5: How to Optimise Outsourcing 63
Chapter 6: How to Plan for Effective BC-DR 77
Part III: Motivation 87
Chapter 7: How to Motivate and Mentor Your Staff 89
Chapter 8: How to Train and Certify Your Staff 103
Chapter 9: How to Resolve Conflicts Amicably 115
Part IV: Change 127
Chapter 10: How to Ensure Good Governance 129
Chapter 11: How to Help Your End Users 141
Chapter 12: How to Handle Change 153
Part V: Innovation 163
Chapter 13: How to Foster Innovation 165
Chapter 14: How to Manage Big Data 179
Chapter 15: How to Ensure Enterprise Security 191
Part VI: Future 207
Chapter 16: The Future of Money 209
Keith Carter
Chapter 17: The Future of Work 221
Teo Chin Seng
Chapter 18: Why Ethical AI Matters 233
James Lau Oon Beng
Epilogue: Innovating in the Trenches 247
Jim Lim Shien Min
Index 259
