Description
Book SynopsisA timely update to a timeless model.
Don Kirkpatrick's groundbreaking
Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.
But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few.
James and Wendy Kirkpatrick have written
Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In
Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.
Table of ContentsForeword Preface Part One: Basics of Evaluation 1. Reasons for Evaluating 2. The New World Kirkpatrick Model 3. Developing an Effective EvaluationStrategy 4. The Kirkpatrick Foundational Principles Part Two: Data Collection Guidelines, Methods and Tools 5. Evaluating Level 1: Reaction 6. Evaluating Level 2: Learning 7. Evaluating Level 3: Behavior 8. EvaluatingLevel 4: Results 9. EvaluatingBeyond Traditional Classroom Training 10. Instrument Creation Basics 11. Blended Evaluation(TM) Items and Sample Tools Part Three: DataAnalysis and Reporting Basics 12. Making Data-based Decisions 13. Using the Success Case Method to Drive Performance andResults 14. So What? Now What? 15. Reporting Progress and Demonstrating Program Value 16. Avoiding Common Evaluation Pitfalls Part Four: Case Studies 17. Leadership Development Program: Greencore 18. Customer Service Program: Emirates Airlines 19. Sales Certification Program: ArjoHuntleigh 20. Accident Reduction Program: Maryland TransitAdministration 21. Coaching Program: IHC NZ Call to Action Index
