Description
Book SynopsisThe Essential Guide to the Most Crucial Challenge Facing Twenty-First Century Human Resources Management "This book offers a practical, realistic approach to keeping the best employees. It draws on good theory and offers excellent advice.
Table of ContentsWHY WE ARE WHERE WE ARE.
Who Tore Up the Old Contract?
The New Contract.
As We Go Forward.
FOUNDATIONS OF RETENTION.
Retention Starts with...Job Descriptions, Recruitment,Selection, Orientation.
Retention Starts with Job Descriptions.
Retention Starts with Recruitment.
Retention Starts with Selection.
Retention Starts with Orientation.
MANAGING RETENTION.
Managing Retention.
Let's Talk about Money.
Development and Career Opportunity.
Work Environment.
Performance Management.
Work, Family, and Flextime.
Counteroffers: When We Are About to Lose Someone We Want toRetain.
PUTTING IT TOGETHER.
Becoming an Employer of Choice.
SURVEY RESEARCH.
Survey of Factors Influencing Employees to Stay With or LeaveTheir Employers.
OTHER RESOURCES.
Ten Rules for Effectively Not Retaining the Employees You Wantto Keep.
Employee Satisfaction Survey: Taking the Measure of theOrganization.
Employee Handbook.
Exit Interview.
Bibliography.
Resources.
Index.
