Description
Book SynopsisAbout our authors
Cecil Bozarth is Professor of Operations and Supply Chain Management at the Poole College of Management at North Carolina State University, where he has received awards for teaching excellence at both the undergraduate and graduate levels. He is a former chair of the Operations Management Division of the Academy of Management, and in 1999 was recognized by APICS as a subject matter expert (SME) in the area of supply chain management. His particular areas of interest are operations and supply chain strategy and supply chain information systems. Bozarth's consulting experience cuts across a wide range of industries, including such companies as BlueCross BlueShield of North Carolina, Daimler-Benz, John Deere, Duke Energy, Eisai, Ford Motor Company, GKN, IBM, GlaxoSmithKline, Milliken, Patheon, Sonoco, and others. For 13 years, Bozarth was an associate editor for the Journal of Operations Management; he now serves on the journal's edi
Table of Contents
PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS
- Introduction to Operations and Supply Chain Management
- Operations and Supply Chain Strategies
PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT
- Process Choice and Layout Decisions in Manufacturing and Services
- Business Processes
- Managing Quality
- Managing Capacity
PART III: ESTABLISHING SUPPLY CHAIN LINKAGES
- Supply Management
- Logistics
PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS
- Forecasting
- Sales and Operations Planning (Aggregate Planning)
- Managing Inventory throughout the Supply Chain
- Managing Production across the Supply Chain
- JIT / Lean Production
PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT
- Managing Projects
- Developing Products and Services
