Description
Book SynopsisYour performance improvement toolbox!
You want to be able to:
* Increase your awareness of various performance improvementoptions
* Propose an intervention or a series of interventions to eliminatea performance gap
* Select interventions systematically
* Learn how to implement interventions more effectively . . . andmore!
Here''s your toolbox. Interventions are the tools that you can useto effect changes in performance. While many other resources haveidentified the importance of interventions as performance tools,and some resources have even singled out select interventions thatmight be used to drive improvement at an organization, no otherresource has offered you so many interventions.
* How would a 360-degree-feedback program improve yourorganization?
* How could you design communication, leadership, and mentoringprograms?
* When should you improve your compensation systems and employeeorientations?
* How could you maximize the e
Table of ContentsPreface.
Introduction: Interventions: Their Place and Use in HumanPerformance Technology.
How to Use This Resource.
INTRODUCTION TO INTERVENTION SELECTION AND IMPLEMENTATION.
Selecting Interventions (D. Langdon).
Implementing Interventions (K. Whiteside).
THE INTERVENTIONS.
Matrix of Interventions.
360-Degree Feedback (K. Nowack).
Accelerated Learning (D. Meier).
Action Learning (M. Marquardt).
Assessment Centers (W. Bobrow).
Automated Resume Tracking System (E. Kaminski).
Challenge Education (S. Thiagarajan).
Change Style Preference Models (W. Musselwhite & R.Ingram).
Cognitive Ergonomics (L. Kearny & P. Smith).
Communication (J. Swenson).
Compensation Systems (C. Beeman).
Competency Modeling (D. Dubois).
Conflict Management (L. Hart).
Critical Thinking Systems (R. Wells).
Cultural Change (E. Schein).
Customer Feedback (R. Zemke).
Electronic Performance Support System (EPSS) (G. Gery & L.Jezsik).
Employee Orientation (J. Barbazette).
Expert Systems (F. Estes).
Flowcharts (R. Swanson).
Fluency Development (C. Binder).
Human Resource Information Systems (HRIS) (S. Bristol).
Job Aids (D. Langdon).
Leadership Development Programs (C. McCauley).
Learner-Controlled Instruction (F. Wydra & M. McKenna).
Leveraging Diversity (J. O'Mara).
Mentoring/Coaching (M. Murray).
Motivation Systems (R. Clark).
Needs Assessment (R. Kaufman & R. Watkins).
On-the-Job Training (OJT) (W. Rothwell).
Organizational Development (J. Ford).
Organizational Scan (S. Jackson & D. Tosti).
Outplacement (R. Robinson).
Partnering Agreements (J. Sujansky).
Performance Analysis (D. Brethower).
Performance Appraisal (B. Desautels).
Performance Management (T. Amano).
Policies and Procedures (K. Whiteside).
Process Mapping (D. Langdon).
Recognition Programs (B. Nelson.
Reengineering (S. Stalick).
Results-Based Management (J. Alden).
Safety Management (K. Sloat).
Simulation (S. Thiagarajan).
Strategic Planning and Visioning (R. Kaufman & R.Watkins).
Structured Writing (R. Horn).
Team Performance (J. Woods).
Teaming (D. Mackin).
Training (D. Langdon).
Usability Assessments (E. Weiss).
Work Group Alignment (K. Whiteside).
About the Editors.
