Description

Book Synopsis
ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Continual Service Improvement stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Continual Service Improvement within the Service

INTERMEDIATE CONTINUAL SERVICE IMPROVEME

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    A Paperback by PELLE R STOCK

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      Publisher: VAN HAREN PUBLISHING
      Publication Date: Publication Date: 1/24/2017
      ISBN13: 9789401801416, 978-9401801416
      ISBN10: 940180141X

      Description

      Book Synopsis
      ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Continual Service Improvement stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Continual Service Improvement within the Service

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