Description

Book Synopsis


Table of Contents
Brief Contents
  1. The Nature of Intercultural Communication
  2. Universal Systems
  3. Contrasting Cultural Values
  4. Cultural Shock
  5. Language
  6. Oral and Nonverbal Communication Patterns
  7. Written Communication Patterns
  8. Global Etiquette
  9. Business and Social Customs
  10. Intercultural Negotiation Process
  11. Intercultural Negotiation Components
  12. Laws Affecting International Business and Travel
Appendix A: Glossary Appendix B: Answers to Exercises

Intercultural Business Communication

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A Paperback / softback by Lillian Chaney, Jeanette Martin


    View other formats and editions of Intercultural Business Communication by Lillian Chaney

    Publisher: Pearson Education (US)
    Publication Date: 25/01/2013
    ISBN13: 9780132971270, 978-0132971270
    ISBN10: 0132971275
    Also in:
    Business communication, etiquette and presentation

    Description

    Book Synopsis


    Table of Contents
    Brief Contents
    1. The Nature of Intercultural Communication
    2. Universal Systems
    3. Contrasting Cultural Values
    4. Cultural Shock
    5. Language
    6. Oral and Nonverbal Communication Patterns
    7. Written Communication Patterns
    8. Global Etiquette
    9. Business and Social Customs
    10. Intercultural Negotiation Process
    11. Intercultural Negotiation Components
    12. Laws Affecting International Business and Travel
    Appendix A: Glossary Appendix B: Answers to Exercises

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