Description
Book SynopsisBy integrating risk management, accident prevention and emergency response with information on legal liability, this title enables leisure service providers to devise and implement strategies aimed at reducing or eliminating injury, property damage and financial loss. It is based on a four-phase integrated risk management model.
Table of ContentsPart I: Principles of Negligence
Chapter 1. Negligence
General Legal Principles
Four Windows of Negligence
Professional Conduct
Summary
Exercises
Chapter 2. Standard of Care
Visitor Categories
Recreation Land Use Statutes
Attractive Nuisance
Summary
Exercises
Chapter 3. Defenses Against Negligence
Legal Doctrines That Limit Liability
Transfer StrategiesInsurance
Contracting Services
Reducing Risks Through Programmatic Strategies
Summary
Exercises
Part II: The Accident Process and Safety Management
Chapter 4. Accident Causation and Safety Management
Historical Overview of Safety Management
Behavioral Models
Epidemiological Models
Human Error Management
Human Error Model
Highly Reliable Organizations (HROs)
A Cautionary Note
Summary
Exercises
Chapter 5. Analytical Tree Analysis
Event and Causal Factor Analysis
Barrier Analysis
Tree Analysis
The Four Ts: Terminate, Treat, Transfer, and Tolerate
Summary
Exercises
Chapter 6. Metaphorical and Outdoor Adventure Models
What Are Metaphorical Models?
Early Metaphorical Models
Examining the Underlying Factors in Accidents and Accident Models
Metaphorical Accident Models
Negligence and Program Planning Implications
Summary
Exercises
Chapter 7. Programming for Risks
2x2 Risk Paradigm: Perceived Versus Actual Risks
Adventure Experience Paradigm
Programming Implications
Integrating Underlying Factors and Accident Process
Legal Implications
Summary
Exercises
Part III: Risk Management
Chapter 8. Risk Management Plans
Winding River Canoe Rentals Case Study
Risk Management Process
Structure of the Risk Management Plan
Evaluation and Continued Assessment
Risk Management Process Applied to Winding River Canoe Rentals
Summary
Exercises
Part IV: The Postincident Response
Chapter 9. Emergency Action Plans
Components of an EAP
Writing EAP Statements
Legal Review
Alternative EAP Format
Summary
Exercises
Chapter 10. Managing the Incident
Search Phase
Rescue Phase
Medical Phase
Evacuation Phase
Incident Command Structure
Summary
Exercises
Chapter 11. Crisis Management
The Need for Good Crisis Management
General Rules and Principles for the PIO
Managing the Crisis
Media
Summary
Exercises
Chapter 12. Supporting the Victim and the Family
Importance of Providing Support to Victims and Their Families
Dealing With the Anger of the Victim and the Victim’s Family
Emergency Action Plan Summary
Exercises
Chapter 13. The Ripple Effect
Impact of the Ripple Effect
Symptoms of Stress and the Ripple Effect
Critical Incident Stress Management
Summary
Exercises
Chapter 14. Conducting an Investigation
Need for Investigation
Internal or External Study
Selectng an Investigator
Collect and Review Data
Report
Implementation
Legal Implications
Summary
Exercises
