Description
Book SynopsisThis new and insightful book, is based on a program that author Gary Friedman, along with colleague Jack Himmelstein (a law professor and lawyer) and Norman Fischer (a Buddhist monk) has been teaching for the last 6 years. It entails conflict professionals to consider self-reflection, challenging typical conventions of conflict professionals by replacing them with a full and deep commitment to bringing all of one's self to serve others. It directs the reader to pay attention to emotional clues - to understand and communicate them. Essentiallyacknowledging and using self-awareness. Working from the inside out. Whether you are a professional conflict resolver, litigator, mediator, or lawyerthis book is a must have resource to help increase clients' satisfaction.
Trade ReviewInside-Out is must reading not only for all mediators but for judges and lawyers. Why? Because we must all deal with conflict in our professional lives. This book explains why we must develop greater insights into our own inner conflicts-through self-reflection-in order to help develop solutions that will be practical and durable. Filled with wonderful stories and examples, this book is not only helpful but a pleasure to read. -- Robert H. Mnookin, Williston Professor of Law; Director, Harvard Negotiation Research Project; Chair, Program on Negotiation, Harvard Law School
