Description

Book Synopsis
This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

Incident Management for Operations

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    £31.99

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    Order before 4pm tomorrow for delivery by Thu 30 Jul 2026.

    A Paperback / softback by Rob Schnepp, Ron Vidal, Chris Hawley

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      Publisher: O'Reilly Media
      Publication Date: Publication Date: 25/06/2017
      ISBN13: 9781491917626, 978-1491917626
      ISBN10: 1491917628

      Description

      Book Synopsis
      This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

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